Technical Blog

The importance of having a business continuity plan (BCP)

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers […]

An overview of the May 2020 Windows 10 update

Microsoft keeps to its commitment to innovation, function, and form with its latest iteration of Windows 10, coming out in the last week of May 2020. Security patches and critical system updates come as standard, but users can also expect quite a few more changes to the operating system. The Windows 10 update will roll […]

Are your business printers protected against hacks?

When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first and printers last. Precisely because they’re overlooked in, printers can be exploited by hackers and used as a gateway to infiltrate your systems. Secure your networks against intruders by following these steps. What makes business printers vulnerable to cyberattacks? […]

Solutions to the most common printer problems

There are many reasons why a printer may malfunction. It could be due to faulty drivers or network connections, clogged printheads, or non-genuine printer ink. Whatever problem you may encounter, there is a solution to get your printer running again. Read on to find out how you can fix the most common printer problems. Paper […]

Say goodbye to Office 365 — and hello to Microsoft 365

Microsoft recently introduced its new Microsoft 365 (M365) Personal and Family subscriptions, which will replace their Office 365 (O365) Home and Personal plans. The company wants its new bundles to be “the subscription for your life to help you make the most of your time, connect, and protect the ones you love, and to develop […]

COVID-19 won’t keep us apart, thanks to the cloud

Families and communities all over the world have been told to shelter in place. However, despite social distancing measures, people are still able to connect to one another, thanks to the cloud. Cloud computing helps buoy economies For many people, being forced to stay at home means being unable to earn money or spend money […]

The SMB’s guide to staying afloat during the COVID-19 pandemic

More than being a global health crisis, the COVID-19 pandemic is also upending the global economy. Many businesses find themselves facing the grim reality that if they don’t find a way to adapt to the crisis, they’ll end up closing their doors for good. Here are some tips that can help your business get through […]

Another Windows 10 update, another raft of issues

It’s the update season for Windows 10 users. Although it’s normal for us to experience an uptick in support requests during these periods, things are looking worse than normal this time around. That’s because Microsoft’s most recent operating system update has caused data loss for some users. Let’s discuss how you can prevent this from […]

Keep these in mind when shopping for antivirus software

If you think cybersecurity is only for big organizations, think again. Small- and mid-sized businesses often don’t have the budget for expensive cybersecurity tools, making them easier targets for cybercriminals. Statistics show that cybercrimes continue to increase every year. And with the global pandemic forcing businesses to work from home, protection from cyberthreats such as […]

Finding the best work from home laptop

Whether you’re performing some light web browsing or graphically intensive tasks, you’ll need a suitable laptop that functions according to your work from home requirements. To help you pick the right laptop, we’ve compiled a list of features to consider. Size – When it comes to your laptop weapon of choice, size matters. Of course, […]